Shipping Policy
Shipping Policy
Last Updated: 8.9.23
1. Shipping Methods
We offer various shipping options to cater to your preferences and location.
2. Shipping Locations
We currently ship our fireworks and crackers to Bangalore,Chennai and major cities. If you're located outside these areas, please contact our customer support for assistance.
3. Shipping Fees
Shipping fees are calculated based on the weight and dimensions of your order, as well as your chosen shipping method. The exact shipping cost will be discussed.
4. Order Processing Time
We strive to process and ship orders as quickly as possible. However, please allow 5 business days for order processing before your items are shipped. During peak seasons, processing times may be extended.
5. Shipping Confirmation
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information, allowing you to monitor the status of your delivery.
6. Delivery Estimates
Delivery times vary depending on your location and the shipping method chosen. While we make every effort to provide accurate estimates, please note that they are approximate and not guaranteed. Factors such as customs delays or local regulations may impact delivery times.
7. Shipping Restrictions
Due to the nature of our products, there are some shipping restrictions and regulations that apply. It's essential to be aware of these:
- We comply with all local, state, and federal laws and regulations governing the sale and shipment of fireworks and crackers.
- We do not ship fireworks or crackers to locations where they are prohibited by law.
- Customers are responsible for checking their local regulations and obtaining any necessary permits or licenses for the purchase and use of fireworks and crackers.
8. Tracking Your Order
To track your order, please use the tracking number provided in your shipping confirmation email or log in to your account on our website.
9. Lost or Damaged Shipments
In the rare event that your order is lost or arrives damaged, please contact our customer support team within 1 day of receiving your order, and we will assist you in resolving the issue.
10. Returns and Refunds
Please refer to our return and refund policy for information on returns and refunds related to your purchase.
11. Contact Us
If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact our customer support team at pyrofest2023@gmail.com or6362066971.
We reserve the right to update and revise this shipping policy as needed. Please check back periodically for any changes.
Thank you for shopping with us!